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Returns and Exchanges

Our goal is to provide 100% satisfaction with your purchase.  We stand by the quality of our products.  Should you for any some reason be dissatisfied with your purchase, we will issue a refund to your credit card or exchange an unsatisfactory product for another one.

In order that we may provide you with the best possible service please follow these guidelines:

  • Products must have been purchased directly from Luksus Cosmetics our website or by telephone 225 756 7010.
  • Products must be returned within 15 days of order date
  • Please include order number#, name, email address, phone number and your reason for returning the product.
  • We cannot accept returns of overly used products.
  • Shipping and handling charges are non refundable
  • Products specified as non-returnable cannot be returned


Return or exchanges should be shipped to:

Dr.Lili Fan Probiotic Skincare 
6940 North Merchant Court
Baton Rouge, LA 70809

For further information you can also email us at:

support@drlilifan.com